Month: June 2014

Adding user profiles and rating systems will increase the perceived credibility of community information. But does it increase the accuracy of the information? i.e. is

Too often, we treat communities as a homogeneous, single-minded, group of individuals all looking to satisfy the same motivations at the same time. This isn’t

We’re happy to announce we’re once-again accepting applications for CommunityGeek. A year ago we quietly launched a community for many of the world’s top community

Continuing from yesterday: A big mistake organisations make is to hire an experienced community managers to create a community. The skills of managing and founding

Look at the history of most communities, you’ll notice the founder plays a pivotal role. They set the tone, establish the rules, invite the first

Our approach to researching a target audience has evolved over the years. It now works like this: Step 1: The Interviews We will interview 10

I support Patrick’s view that members should be able to download their content. I can’t think of a single platform that allows this (feel free to

When a newcomer arrives at your community, what have they heard about the community so far? This affects the messages they need to receive.  Have

You speak to a lot of the people in the sector and realize that everyone would benefit from a community. The community can be a