Everyone Wins

Sue writes about people trying to sell things through her community. There is another way to tackle this.  Let them advertise in a specific area

The Toolbox Of Online Community Reputation Systems

Game mechanics isn’t a single tool, but a set of tools. Before you pick which tool you’re going to use, you need to decide what

Profile Pages Come Second To Participation

Profile pages are overrated. Too many communities drive newcomers to fill out detailed profile pages before participating. This is a mistake.  The fundamental thing you

What Is Your Community’s Badge Of Honour?

Here is a challenge; what do you notice about these 5 profiles on the SK-Gaming community?  Aside from the great use of game mechanics, look at the bottom

Final Day To Register For The Pillar Summit

Be warned, I’m going to try and persuade you to sign up for the Pillar Summit. But this shouldn’t be a hard sell. If you

Can Your Agency Share Examples Of Great Communities?

[vc_row][vc_column][vc_column_text]I did a disservice to agencies when I suggested they can’t develop online communities. I stand by the core of my argument I believe that

The Most Successful Type Of Branded Online Communities

…are customer service communities. You can find dozens on GetSatisfaction. Lithium does a great job of these too. There are thriving customer service communities throughout

What Are You Doing This Weekend?

Ask your members what they're doing this weekend. People love to talk about themselves. Self-disclosure is important in online communities. Other people might be nearby

Do You Want To Enroll In The Pillar Summit? Your Questions Answered

We still have a few places remaining on the Pillar Summit’s 12-week Professional Community Manager course. The deadline for registration is midnight on Monday, April

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