When Members Don’t Have Time To Participate In Your Community

The problem with building a community for Fortune 500 CEOs is they don’t have time to participate in your community. Neither do doctors, lawyers, parents,

Why Most Organizations Shouldn’t Try To Create An Online Community

Most organizations really want a big following, not a community. A following is an audience that interacts with you. A community is an audience that

Who Do You Need At The Beginning?

Most offline community efforts fail. They fail because they try to get all stakeholders in a room and forge a community. Usually, few people show

Writing Your Own Job Description

I’ve been meaning to review Linchpin for a few weeks now. Like Crush It this book that has a special meaning for community specialists. Some

The Dividing Line On Inflammatory Comments

In Patrick O’Keefe’s otherwise ridiculously comprehensive guide to managing online forums is this case study I couldn’t disagree with more. “Poster 1: I think Green

8 Overlooked Elements Every Online Community Should Have

Most communities overlook a number of elements that would increase engagement and participation. Here are, by far, the 8 biggest elements every online community should

The Application Form

Nearly every online community would benefit from making one simple change. Change the registration form into an application form. First, the words themselves make a

The Branded Online Community Approach (and why it fails)

Most brand community efforts go something like this.. The brand manager decides an online community could help him sell more washing machines. He hires a

Catering To Your Hardcore Members

If you have an IQ 124 or above, you can join the International High IQ Society. You just have to pass their online test and

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