Month: September 2009

I don’t blog about too many jobs, but this looks like a great opportunity. The Knight Foundation are a highly influential foundation based in USA

Do you have any work to give to people that want to help you? Non-profits are big culprits. They gather a large community of people

Find your top 5 members and invite them to join your community leadership program. It’s a special program you run twice a year. You coach

This topic comes up a lot. How do you manage people causing problems in your community? There are remarkable few options. Do nothing. There is

Try to avoid the word ‘cheap’ when discussing online communities. Online communities are not cheap. They can get rather expensive. You have to plan a

I don’t think we’ve seen a definitive book about online communities yet. Not in the same manner that other books have defined their industries. But

Focus on the people that are doing what you want them to do. Don’t tell them what to do, don’t tell others what not to

You really don’t need to spend much of your time, nor money, to create a simple community. Here it is: E-mail 10 customers a day

Years ago, my mum joined Friends Reunited. She had to buy a laptop to do it. My mum isn’t a technology person. She hadn’t used