Helping Time Restricted Members

Some communities get too busy. Members can’t keep up. Members miss important debates, lose track of development and soon don’t feel part of the community

Pick Your Side, Not Your Battles

Do you represent your community to your company? Or your company to your community? If your community criticises your company, how do you react?  Do

6 Social Psychology Hacks For Online Community Managers

One of the best possible books you can read for online communities is Influence: The Psychology of Persuasion by Robert Cialdini. Robert explains the basic

If Creating A Community Is Too Hard…

…start unofficial communities instead. Unofficial communities are more popular than official communities anyway. It’s much less work for you. Instead of creating an official community,

What Does A Community Talk About?

Mostly, people in a community talk about people in the community. On the surface it seems they talk about their common interest. The tech community

A Great Example Of Game Mechanics In Online Communities

This is Michael Radford’s profile on the SK-Gaming community.   Michael is ranked 38 out of 10,000 members. Notice he is “Super Old School”, having

Recruiting Helpers

People never work for free. They say they do, but it’s a sneaky lie. They’re really working for a reason. It might be obligation, recognition

Endorsing People

The veterans of Switzerland’s English speaking forum know more about renting accommodation than the officials. They know more about the paperwork, more about residency permits,

Recommend Forums More Often

“Tools don’t get socially interesting until they get technologically boring” – Clay Shirky. Don’t feel pressured to recommend new technology over e-mail lists and forums.

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