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The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

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What People Want vs. What People Do

Richard Millington
Richard Millington

Founder of FeverBee

When the behaviors most people do in a community aren’t the behaviors most people value, you have a problem.

Your members are creating a large amount of noise and a low amount of signal.

In my experience, this is only going to get worse.

Common examples include posting job links, sharing obscure links, self-promotional posts, beginner-level questions, off-topic questions etc…

You have a few options here:

1) Forbid these behaviors (which probably won’t be popular).

2) Find a place for these behaviors (job boards, promotional zones, beginner areas).

3) Find a time for these behaviors (limit them to certain days).

4) Find the people for these behaviors (get people to subscribe to activities tagged with beginner-level questions, off-topic chatter etc..)

1 and 2 are easiest, 3 and 4 are probably more effective.

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