Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Your Community’s Biggest Threat

Richard Millington
Richard Millington

Founder of FeverBee

This happens often. You create a community website. People join. Many people follow. It gets popular. You get rich. A few members become unhappy about something. You don’t respond fast enough. Those members create a new community and a large majority of people follow them.

The biggest threat to your online community isn’t from external companies and organizations. It’s not from a rival planning something similar. Outsiders are usually irrelevant.

Overwhelmingly, when an existing community is overtaken by another, it's a former member of the community whom launched it.

Only your existing members have the contacts and reputation to bring a lot of people with them when they move. The biggest threat to your community is an unhappy member. Not an outsider.

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