Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Reorganizing Your Forum

Richard Millington
Richard Millington

Founder of FeverBee

This is a common sight in many online communities:

communitymanagement

Some thoughts:

  1. Organize your categories by popularity. Most popular to least popular.
  2. You should remove categories with no activity(note: when you do launch a new category – be sure to accompany it with a big promotional push). Media we love, classified ads and everything else can go.
  3. When you see a popular discussion taking place in your community, or a frequently mentioned topic come up, create a category for it and mention that to all members.

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Frequently update your forum to make what members want more accessible. Be reactive (and receptive) to what’s happening in your online community.

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