Lithium has published an excellent paper on diagnosing and understanding the health of your online community.
Be sure to read it (registration required).
Enter your email address to get our best advice each day!
This step-by-step guide includes a lifecycle for tracking your progress and a framework for managing your organization's community efforts.
FeverBee Ltd – 1314 New Providence Wharf, 1 Fairmont Avenue, London, UK, E14 9PJ