Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Leave The Best Discussions To Last

Richard Millington
Richard Millington

Founder of FeverBee

My colleague Hawk lives in New Zealand.

She’s usually participating in our community when most members are asleep. At the beginning of each day she sees a list of discussions like this:

Screenshot 2016-08-12 11.11.28

And she gets to decide which discussions to reply to and in which order.

The easiest methods are FIFO (first in, first out) or LIFO (last in, first out). FIFO means beginning at the bottom and working your way to the top. LIFO means beginning at the top of new discussions and working your way down. If you use FIFO, the discussions are flipped. What was top is now bottom for the next member. If you use LIFO everything remains the same.

These might be the two default options, but they’re not the only options here.

Why not take this opportunity to leverage influence in the direction of discussions?

Review discussions before you begin and decide which discussions are most popular and which would be most interesting to most members? Now structure your order of response accordingly leaving the ‘best’ discussions to last.

One of the easiest ways to kill a popular discussion is to bury it beneath a dozen others. Let’s not do that.

Leave a comment

Your email address will not be published. Required fields are marked *

Subscribe for regular insights

Subscribe for regular insights