Istanbul, November 27th

What happens when SEO works and you get people to your site? How do you keep them there? What are the tools and techniques to

The Right Medium For The Right Message

A tweet will never change your mind (although it might reinforce an existing belief). Neither will an e-mail from a stranger. However many strangers (people

The Band That Only Plays Its Hits

I’ve long lost track of all the ideas we’ve tried that didn’t work. Just at the top of my mind, there was the early CommunityGeek

Video: An Amazing Introduction

It’s hard to introduce yourself as community manager for a new online community. You have to be interesting, but not self-absolved. Be confident, but not

Priming Members On Every Post You Publish

An interesting discussion here. You wouldn’t wear a tux to a bar, nor sportswear to a business meeting. It creates an image that distracts from

Design Your Own Agenda

Design your own agenda

Years ago I learned a simple hack to get more value out of any event I attended. I designed my own agenda. Here’s a simple

A few thoughts about you

survey

We really need to know more about you than we do today. We need your help to design every blog post, event, training course, workshop,

Stories

At a conference recently, a sponsor had a few minutes to speak on stage. The man went on stage and talked about his company’s products

What Would Help?

At University we had to study an apocryphal story about a group of city workers, the type who would repair roads and potholes. Each morning

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