Month: October 2012

Don’t get confused here. It’s perfectly ok to have an exclusive community. It’s perfectly ok to make people jump through hoops to join the community.

The way we approach communities right now is broken. It’s largely a collection of intuition, haphazard guesswork, and top-down processes.  As a result, too many

Try asking your members this.  Create the thread, turn it into a sticky thread, include it in your mailing list, add your own problem, and

An interesting idea from Kraut and Resnick’s terrific book about communities. “For example, just as some workplaces prominently display a sign showing the number of

I say this to every organization I work with. It’s the first rule.  The response is usually muted (or negative).  Yes, you can succeed without

[vc_row][vc_column][vc_column_text]We need to get more innovative about monetizing online communities. Both professionals and amateurs can do better here. Relying on adveritsing and sponsorship is a

It’s an amazing feeling to see the people you’ve connected building relationships, helping each other, and doing meaningful things.   It has real benefits too.

There are two parts to this. Competitions and contests that offer prizes can stimulate activity. But they’re encumbered with major problems. First, people don’t interact