Month: June 2011

Last night’s #cmgrchat revealed some classic examples of groupthink.  Amongst the examples was the belief that every organization should have a community. Would you want

Some community management activities require more time as the number of members increases, others don’t. The challenge is identifying these activities and allocating your time

[vc_row][vc_column][vc_column_text]Yesterday I spoke with a community manager who doesn’t have a strategy to develop her community. She resolves issues as they arise. She isn’t alone.

Acting alone, individuals oppressed by the state, groups and institutions can’t achieve much. They’re easy to ignore or destroy. If they band together, they become

Look at a few dozen recent posts to the community. What tone of voice are they written in? Are they laced with sarcasm and good

A community needs to feel it has a unique identity. In the rush to design, develop and launch a community, don’t forget that your community

When you're making community plans, list a motivation next to every action you want members to take.  This motivation might be the need to belong

FeverBee is a consultancy dedicated to helping organizations develop successful online communities. We have worked with some of the largest organizations tackling an array of internal and

After the riots, hundreds (possibly thousands) of Vancouver residents took to the streets to clean up their city (and help track down the idiots who