Month: February 2011

Here is a simple tip. If you want people to join your community, don’t ask them to join. Ask them if they want to join.

You usually get a bigger response by asking closed questions.  It’s easy to answer a specific, closed, question. Do you think that {x} is better

Most online community platforms offer the admin a means to list members by their join date, the last login, the number of posts they’ve made,

High speed, sudden impact. That's what most companies want. Huge followings within weeks. It's not hard to achieve, in fact, it's becoming quite common. Just do

See below for my slides from my keynote speech at the CSN Conference in Amsterdam last week: How to build a thriving online community

GenerationBenz on form again. This time with a great example of how not to send a community reminder. Hello Richard, This is an automatic notification

There isn’t a single, perfect, moderation strategy. It depends who your audience is and what environment you’re trying to provide for them. The temptation is

Most organizations aren't sure what they need to develop a community. There are some elements that help and others which are essential.  Essential community assets

There isn’t enough attention to go around. There is a finite number of people on the planet and an increasing number community projects. In some