Call The Police

The awesome Alison Michalk (you are reading her blog right?) has a post about how to deal with suicide threats. It’s a good post, I

Community Identity: What Every Business Should Know

Joel Spolsky has a fantastic post on community identity that every business should read. Should we have dogs.stackexchange.com and cats.stackexchange.com? Or PoochQAndA.com and KittyQueries.com? If

Measuring ROI Of Online Communities

Many of the key benefits of online communities are measurable. None of these should be your objectives, but they should be used to justify the

8 Easy Ways To Add Value To Your Online Community

There are some very simple ways to instantly increase the value of your online community. Eight of my favourite include: Add a jobs page. Members

Setting Objectives For Your Online Community

Fight the pressure to set clear objectives for your online community. Especially objectives with measurable metrics. When you set fixed objectives (e.g. get 50 great

Why You Should Consider Partnerships

There is a finite amount of time any audience can spend on online communities. Some people will spend more than others, but no-one can participate

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