The Exception To The Rules

October 2, 2011Comments Off on The Exception To The Rules

Yesterday I proclaimed that rules did nothing to change behaviour of a community. However, there is an exception. The exception is the exception (that's not a typo). 

For places like bars, cafes and restaurants we don’t need to read the rules because we know them. We assume the societal rules apply. These societal rules dictate how we act in this place.

However, when there is clearly an exception to these rules signposted, we notice it. When a bar has ‘no drinks outside’ sign in big writing above the bar – we see it. It stands out. We (often) obey the rule.

It’s not the rules that you need to make visible in your community platform. It’s the exceptions to the usual rules that you need to highlight. We know we shouldn’t spam, use vulgar language, initiate personal attacks on members. It’s only the rules that are unique to your community that you need to highlight in a prominent place. 

For example, if you were to ban discussion of politics or religion, it’s worth signposting that.

But you can only have 1 – 2 exceptions. Otherwise the exceptions to the rules simply become the rules. And no one reads the rules

Comments Off
©2019 FeverBee Limited, 1314 New Providence Wharf, London, United Kingdom E14 9PJ FEVERBEE

We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.

CLICK HERE AND JOIN FEVERBEE

Level Price  
ALL COURSES $750.00 per Month.
Select
Community Development Program $1,100.00 per Month.
Select
Director of Community $8,770.00 per Month.
Select
Community Accelerator (founding members) [monthly] $25.00 per Month.
Select
Community Accelerator (founding members) [annually] $250.00 per Year.
Select
Community Accelerator and FeverBee Intelligence [monthly] $45.00 per Month.
Select
Community Accelerator and FeverBee Intelligence [annually] $450.00 per Year.
Select
Full Community Upgrade (Large Enterprise Only) [monthly] $750.00 per Month.
Select
Full Community Upgrade (Large Enterprise Only) [annually] $7,600.00 per Year.
Select