What’s Happening Now And Tomorrow?

I was recently honoured to participate in a podcast with Sitevisible on the current climate of online communities and what happens next.

Click here to listen to the podcast.

The podcast covers:

1. Maximising the utility of the community rather than the use
2. Making sure it’s easy to find answers to the questions being asked
3. Helping to give people a sense of autonomy within a community
4. Understanding the difference between joining a community and participating in a community
5. What to measure and report in online communities.

I hope you find it useful.

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