Dealing With Your Community’s Vocal Critics

March 24, 2011Comments Off on Dealing With Your Community’s Vocal Critics

Don't try to please your community's vocal critics.

I've had a few conversations recently with owners of large communities worried about their vocal critics. The problem with vocal critics is that they like to be vocal critics. Oh, the injustice!

They simply may not like you, nor anyone else. This manifests itself in opposition to a particular issue. Even if you did everything they wanted, they would still be vocal critics.

Haven't you noticed it's usually the same people complaining about something? 

Vocal critics don't represent the silent majority. The silent majority represent the silent majority. If you want to know what the community thinks, put up a poll and ask them. 

Don't make any major changes or decisions based upon what your vocal critics say. It's usually best to ignore them entirely. Only makes changes when it's strategic to you or in response to the community as a whole. 

Comments Off
©2019 FeverBee Limited, 1314 New Providence Wharf, London, United Kingdom E14 9PJ FEVERBEE

We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.


Level Price  
ALL COURSES $750.00 per Month.
Community Development Program $1,100.00 per Month.
Director of Community $8,770.00 per Month.