Month: March 2017

Todd suggested group badges in a client meeting.

As the group achieves more success, it gets more badges. This is an impressive way to promote collaboration, allow everyone to specialize,, and build a stronger group identity.

But collaboration has a downside too. People want to get along. This well-intentioned goal can lead to people withholding ideas that might be at odds with the group. Social loafing becomes widespread. If everyone shares in the outcomes regardless of the who created the inputs, why create inputs?

Spend a minute looking at the New Relic Ambassador Program.

Notice the three intrinsically-orientated benefits of participating in the program?

Sharing expertise.
Gaining valuable skills.
Collaborating with top experts.

…don’t just stop at lobbying for priority.

Lobby to have relevant discussions featured next to relevant products throughout the site. Get more links from the support center, the contact form, the post-checkout page and everywhere else.