Prioritize Space By What You Want Members To Do

See Tableau’s community below.

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Featuring the weekly digest above recent content, top discussions, unanswered questions, and exploring the forum is a mistake.

It’s the least exciting (and engaging) thing on the page.

[NEW] [UNPROVEN] [TESTED]

new unproven tested

Fake news isn’t a behavior problem, it’s a taxonomy problem.

The Onion has been serving up fake news for two decades without (much) complaint.

The problem is when fake news that pretends to be real news.

Building Skills Of An Online Community Team

Building Skills Of An Online Community Team

For everyone managing a community team… To improve a community you can either improve the technology, processes, or the people. The first two get far

The Allure of Off-Topic Discussions

The Allure of Off-Topic Discussions

You see it on many corporate facebook pages today. The social media manager discovered lighthearted, off-topic, discussions boosted engagement metrics. Now most Facebook pages are

Going Back Is Never An Option

Going Back Is Never An Option

A cautionary tale for all community professionals. A group of World of Warcraft (WoW) gamers created a private server running an older version of the

Personal Learning Goals

Personal Learning Goals

Simple tip, ask members to share their own learning goals. This works on two levels. It forces members to think carefully about what they want

Navigating Free Speech In Online Communities

Navigating Free Speech In Online Communities

A rare(ish) book recommendation, Free Speech – Ten Principles For A Connected World. Should you allow members to write posts which might offend others? What

Upcoming Courses, Events, And Consultancy Pages

The Strategic Community Management Program

Our strategic community management course begins in two weeks. If you want something meatier than the average blog post (and to learn the ins and

Training Groups To Build And Manage Your Community

We’ve done a lot of community training in groups. What clients want can differ from what they need. Many pay for the transfer of skills

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