What Do Community Professionals Spend 90% Of Their Time Doing?

We’re now just 42 days away from this year’s SPRINT. We have precisely 37 tickets remaining. Once the tickets are sold out, they’re gone. If

The Social Architecture of Group Decision Making

The Social Architecture of Group Decision Making

Imagine your data shows your community is in a dying topic. This presents a death threat to community growth. You start a poll to ask

Status Appeals Change By Generation

We tend to use uniform appeals to join a social group regardless of the age of prospective members. Yet age has a huge impact upon

10% True Believers To Persuade A Group

Shortly after the 2011 Arab uprisings, scientists at Renseelaer Polytechnical Institute developed 3 computer models to identify the tipping point where a minority belief becomes

How To Measure and Improve Your Community’s Growth and Conversion Rates

Learn how to measure and improve your community’s growth and conversion rates

Begin with the number of new visitors to your community. This metric shows you how many people you’re attracting to visit your community for the

A Scientific Approach To Keep Your Members Active In Your Community

Learn how to improve your retention rates using the 4 metrics to measure cultural assimilation.

Most social groups have a big retention problem. People join, participate, and leave. They use the group solely as a place to get free advice.

Seeding Images That Change Opinions And Create Actions

Learn about the 'coordination problem' and the importance of seeding images among plenty of people and have them expose it/talk about it within a short window.

Images don’t spread because they’re shocking. They spread when they overcome the coordination problem. You can summarize the coordination problem as follows. If everyone does

‘Hey’

Why subject lines are important

Spend a few minutes reading this post on the subject lines to the Obama 2012 re-election campaign. Let’s assume with a $1.1bn budget, the campaign

It’s Harder To Build Relationships When People Wear Masks

It’s Harder To Build Relationships When People Wear Masks

Imagine meeting someone who wouldn’t reveal her real name. That would change how you spoke and thought of them. She might still be friendly, funny,

Subscribe for regular insights