Your Response Time To Technical Issues

Heartbleed forces you to do two things: 1) Fix the problem. 2) Learn how quickly you can fix unknown problems. It took us about 3

Begin With The Members’ Position

When sending difficult communications to your community, begin with the summarized position of your members. Make it succint and reflective of the group. If there

Comment Frequency Policy

I like the simple wording of this commenting policy from the terrific Overcoming Bias blog: How many communities have a recommendation for commenting frequency? How

Rampant Extremism In Communities

Robin Hanson makes an observation we can easily extrapolate to communities: "I see these tendencies in opinions: Those with more opinions on some topic categories

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