News Organizations and Community Managers

'News organizations are increasingly looking for community managers.' Are they? I'm not so sure.  If news organizations are looking for people to create a genuine

Community Lead Generation Machine

Like a business, a community needs to generate leads. These are people potentially interested in joining the community.  A good community manager both generates leads

Community Builder Credibility

To build a community, you need credibility with the target audience. Few (if any) communities are created by outsiders to the topic.  If you’re building

The Power Of Creating A Strong Sense of Community

We can agree a group of people standing in a room aren’t a community. A community requires a psychogical connection – an understanding that they,

What Has The Biggest, Long-Term, Impact?

Do the proactive work first. We’ve said this before. Do the work that progresses the community. Be proactive, not reactive. Do the work that increases the

Freezing Accounts

It’s better to freeze accounts than remove them. Removing an account removes the evidence that member existed. It removes a part of the community history.

Ideas From Similar Community Types

[vc_row][vc_column][vc_column_text]We don’t spend enough time looking at existing communities to see what works. The same tactics that work in a similar community ‘type’ (action, circumstance,

Speed And Pivots

An observation. The organizations that have the idea for a community, quickly develop a simple platform, and begin inviting members to it within a few

The Mythology Behind Successful Community Events

Every year, England celebrates a failed terror attack. Like many social events, this one began to reinforce one group identity over another. This event celebrates

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