COMMUNITY LEADERSHIP, MANAGEMENT, AND MODERATION
Get great community management without long-term contracts.
If you can’t hire your own community staff, FeverBee has talented experts who can lead your community. We’re a flexible team who can rapidly scale our support up or down to suit your needs.
We can take on your entire community project, fill the gaps in your current efforts, or tackle specific aspects of the community.
Our team will manage the day to day operations of your online community.
This covers everything from initiating and replying to discussions, hosting and managing online activities, answering member questions, escalating problems, and building relationships to nurture the top members in your online community. If you want top class community manager(s) without the trouble of recruiting, training, and managing them yourself, we can help.
Many communities need more than just managers, they need leaders.
They need people who will build the right processes both inside and outside of the community for it to thrive. We have expertise doing this in organisations big and small, both internal and external communities. We can help gain internal support, mentor community staff, manage vendor relationships, design and implement improvements to the community and much more. We will design our leadership support to serve your needs.
If you already have a team and just need some help in key projects, we’re happy to help.
In the past we’ve taken on projects ranking from recruiting staff, implementing superuser programs, introducing and managing gamification, building custom reports and analytics dashboards, and plenty more. If you have a project in mind which needs unique expertise, we can probably help.
It’s hard to find reliable, trustworthy, teams who can implement your technology vision just the way you want.
We can take this problem out of your hands. We can work with you to define the needs of any technology development and either take on the development ourselves or bring in trusted partners who can do it. You won’t have to do anything other than provide feedback and approvals on the changes we’re making. We’ve worked with almost every major platform and will be eager to help improve your community.
TYPICAL SUPPORT PACKAGES INCLUDE
We will design our engagement to support your precise needs. However, to give you some idea of the tasks we perform you can view the table below:
(min. $5k per month)
(min. $8.5k per month)
(min. $15k per month)
|If you need help to create a safe, welcoming, and responsive place for your community members, we can provide the moderation support to help.
||If you need someone to proactively manage your community, drive activity, and keep members engaged, we can directly manage your community.
||If you need a champion and to lead your community and build the processes and relationships to scale your community for long-term success, we can help.
FeverBee also provides consultancy services to help create your community strategy.
If you don’t have a strategy, we can create one for you.
Before we engage community members, we will get up to speed on your community, organisation, and industry.
Our fees are exclusive of this onboarding phase.
Excellent Community Professionals
Communities deserve trained community professionals.
You don’t want junior staff members or people learning on the job when the relationships with your best customers, fans, and employees is on the line.
We won’t ever have junior staff members managing your community. If you hire us, you get people whose experience you can check up and skills you can review on our community accelerator. Every staff member has their skills benchmarked so you know exactly what you’re paying for.
Provide you the support you need whenever you need it
We know how quickly things can change. Some months you might need to rapidly increase support for your community and other months you might need to downsize quickly to hit revised budget goals.
We’ve designed our support packages for people in your situation. Unlike other companies, we won’t force you to commit to a year-long contract. We’ll provide you with exactly what you need when you need it.
Learn how to make your community indispensable to both your organisation and your members.
Think you might need some help?