Month: March 2012

Bruno claims you don’t create a community, you provide the platform for that audience to gather and connect. Forgive the semantics here, but we do

Chris Lampe’s research shows that the response to a user’s initial contribution is a big factor in determining the amount of time someone is an

A lot of communities seem fond to do what CommunityOfSweden has done. They waste valuable space with unncessary copy targeted at newcomers.  This is especially

There are broadly five approaches to developing a community platform. 1) The perfect community platform. This approach uses the wealth of information about online communities

You can’t directly invite people to join forever. You will either run out of time or contacts. Perhaps worse, you’ll upset your contacts with repeated

The key to scaling and sustained growth isn't to have a large number of volunteers with similar job descriptions. The key to scaling is to

Sharon recently mentioned she had a clique problem. She had a group of highly active regulars who were preventing newcomers from participating and feeling engaged.

Jones et al. (2008) (don’t you love academic referencing?) found empirical evidence that information overload significantly constrained interaction between members. They discovered that 40 participants

Let’s divide those that come to the community into three categories. 1)   Visitors. Those that visit, but are not registered members and don’t participate. 2)