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  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

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Martin Reed

These should be guidelines for community members just as much as for community managers!


Great thoughts :) On days, it's hard to remember this if the thought process isn't habit - so will be nice to be able to check back to those numbered points.


That's going to make things a lot eisaer from here on out.

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