Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: T :+44 (0)20 7792 2469


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Dane Findley

Fan-freakin'-tastic! What a valuable list.

What I would add -- and this is important -- is that #7 on the list, "Participate," should be systematized, with its own checklist that is always evolving and improving.

There are a lot (A LOT!) of moving-parts to online engagement, and without systems, it's too easy to lose consistency or to let items fall through cracks.

Lewis Poretz

Great stuff! - So easy to fall of task... gonna post these guides on my wall as a daily reminder - TY for sharing

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