Month: September 2010

If you post at least one news item in your community per day, it give members a reason to return to your community every day. 

Stopping the bots is easy. Stopping a real person from joining your community and spamming people is much harder. I was asked this week, how

There is a gap in the market for genuine sense of community. Churches no longer unite us. We don’t find that sense of community in

For centuries churches were the pillar of communities. It wasn’t an accident. People didn't stroll by and decide to pop in. Churches worked hard to

When people visit a community, they want to know what’s new. Your community landing page should be a snapshot of everything that is presently going

The role of the community manager is to ensure the motivations of members are being satisfied. Members want 3 things from any online community. These

The more members you add, the lower the level of participation per member. It’s not a rule, but it’s impossible for 12,000 members to all participate

Your community probably has star members. These are people with the most knowledge, most authority, most experience. These aren’t just the high contributors, they’re the

You should try to ensure every post in your community gets a response within 24 hours. Members that don’t get a response to their posts,