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About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

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Great list! I think a few are optional, depending on your community.
For example, I'm working on a community for professionals using a piece of software. I'm much more likely to feature a LinkedIn group around the topic then a Facebook app.
Showing community member's faces goes a long way towards getting people to participate, and be nice!


Thanks for this list. I've been wondering about #3 lately. Do you have a preference between using Facebook Connect or OpenID profiles? Pros and Cons?

I love #11, but I would edit from:
"The ability for members to create their own sub-groups"
"The ability for members to create and lead their own sub-groups."

Whatcha think?

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