More Activity Or More Members?

This is a strategic decision. Let me try to help you make it. It’s usually better to spend your time trying to get your existing

What Clients Want -vs- Thinking It Through

"We want the community to be much bigger!" Do you have the resources to handle a community that's much bigger than what it is now? 

Keynote Speech In Canada and Other Activities

I’m thrilled to announce I’ll be doing the keynote speech at the MixMedias conference in Montreal, Canada on May 17th. You can sign up here: http://www.mixmedias-montreal.com/

Using Data To Prevent Rules Violations

If your community rules are being broken, there’s a problem. Don’t just respond to it, resolve it. Keep track of whether it’s the same rules being

Domain of Knowledge

Etienne Wenger wrote long ago about the importance of an agreed domain of knowledge. He referred to communities of practice, but I’m sure it extends

The Pillar Summit: Summer 2012

We are now accepting registrations for the summer intake of The Pillar Summit’s Professional Community Management course. You can download a free prospectus here: http://eepurl.com/geSRL The Pillar

Communities, ROI And Misplaced Enthusiasm

Many companies benefit from developing communities, but a greater number wont. They don’t have the resources to develop a community, nor sell a product/service that’s

Paying Membership

Over the past 5 years, no less than 5 people have approached us with exactly the same idea; an exclusive online community for investors.  The concept

What Discussions Are Most Popular To Men And Women?

Paul Adams quotes the work of Robin Dunbar in Grouped: “Women talk to form social bonds more often than men. Many of their conversations are

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