Month: September 2010

Identify the positive contributions you want members to make and reward them with points. Points highlight the top members, points establishing an element of competition.

What time is your online community most active? Is it 8am? 1pm? 6pm? Perhaps 9pm? If you run a community for insomniacs it might be

You should be measuring your community manager’s work. Establish clear targets, especially for engagement, that they need to hit. Take a measurement today, how many