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About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Diabetes Hands Foundation, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com
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Nice post Rich. Events are a great venue to learn more about your audience. I encourage my customers all the time to ask questions that are relevant to their audience. If done well the audience can then control how they are treated. I'll use this often.


good idea ,I should try sometimes .

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