If you’re eager to build online communities, the best article you can read is Sense of Community by McMillan and Chavis. This article holds more useful advice (and a great practical framework) for developing an online community than any other.
It was written in 1986. Which means, unlike the post-twitter articles, it gets better every year.
If you’re lazy, here’s an easy-reading version.


Thx for the link, Richard, but I think there is a problem: I can't access to the url.
By the way, I have just launched my blog about community management: http://www.managerunecommunaute.com
Feel free to visit me, though it's in French :)
Posted by: | Tuesday, 30 December 2008 at 21:21
Oups, your link is fine. That was me. Forget what I wrote about it earlier :)
Posted by: | Tuesday, 30 December 2008 at 22:27
Well isn't that awesome. Someone knew back in '86 what it takes to do this. Thanks for pointing it out Rich. This is definitely fodder for my book. Again, you point your readers in a good direction. Now if only I can capture your form of blogging brevity!(Sigh..)
Posted by: Angela Connor | Wednesday, 31 December 2008 at 12:01