{"id":305,"date":"2016-09-02T12:00:44","date_gmt":"2016-09-02T11:00:44","guid":{"rendered":"https:\/\/www.feverbee.com\/roi\/?p=305"},"modified":"2016-09-02T12:00:44","modified_gmt":"2016-09-02T11:00:44","slug":"social-return","status":"publish","type":"post","link":"https:\/\/www.feverbee.com\/roi\/social-return\/","title":{"rendered":"Social Return"},"content":{"rendered":"<section class=\"content standard\"><div><\/p>\n<p><aside class=\"\"><\/p>\n<h1>12<\/h1>\n<h2>Social Return<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7\" src=\"\/wp-content\/uploads\/sites\/2\/2016\/09\/sponsored-by-sap.png\" alt=\"Sponsored by SAP\" width=\"113\" height=\"65\" \/><\/p>\n<p><\/aside><\/p>\n<p><article class=\"\"><\/p>\n<h3>Non-profit organizations develop communities for a variety of different reasons. These typically are to fulfil the organization\u2019s mission by improving the lives of stakeholders, developing a sustained long-term social impact, or eliciting donations from members. This can broadly be encompassed under the umbrella of <em>social return<\/em>.<\/h3>\n<p>Quantifying social return is difficult.\u00a0For example, how would you quantify the return of a community-organized petition preventing a fracking operation being established in the local area?<\/p>\n<p><div class=\"tweet\">\r\n\t<a href=\"https:\/\/twitter.com\/intent\/tweet?text=How+do+you+quantify+the+return+of+a+community-organized+petition+preventing+fracking+in+the+local+area%3F+It%27s+hard.&amp;url=https:\/\/www.feverbee.com\/roi\/social-return\/\" target=\"_blank\">\r\n\t\t<h3>How do you quantify the return of a community-organized petition preventing fracking in the local area? It's hard.<\/h3>\r\n\t\t<span class=\"tweetButton\">&nbsp;<\/span><p class=\"tweetLink\">Click to Tweet<\/p>\r\n\t<\/a>\r\n<\/div><\/p>\n<p><\/article><\/p>\n<p><\/div><\/section>\n<section class=\"content standard\"><div><\/p>\n<p><aside class=\"\"><\/p>\n<p><div class=\"cta questions\"><div><h3>Any Questions?<\/h3><p>Don\u2019t understand? Need some help? Ask a question in FeverBee Experts.<\/p><p><a class=\"button\" href=\"https:\/\/experts.feverbee.com\/t\/roi-testing-title-change\/4041\">Ask a Question<\/a><\/p><\/div><\/div><\/p>\n<p><\/aside><\/p>\n<p><article class=\"\"><\/p>\n<p>Or how would we quantify the return of helping members better understand a disease they are afflicted by and take preventative actions? How would we measure helping members with depression connect with others who have been through similar experiences?<\/p>\n<p>Trying to capture these aspects in a financial metric is inelegant and neglects the full picture. Many of these communities yield tremendous psychological benefits to their stakeholders. However, because it\u2019s difficult doesn\u2019t mean it\u2019s not possible to identify a relevant proxy metric we can use.<\/p>\n<p><div class=\"boxout\"><\/p>\n<p>We might not be able to determine the benefit of preventing a fracking operation in the local area, but we can compare the cost of collecting a signature via the community against other methods (e.g. having someone on the street collecting signatures).<\/p>\n<p>Likewise, we might not be able to measure the complete financial benefit of members being more informed or supported by others afflicted by the same disease, but we can capture and contrast how well they feel they are handling their disease, their self-reported life satisfaction ratings, and their current level of knowledge against other methods the organization is taking to achieve the same outcome.<\/p>\n<p><\/div><\/p>\n<p>This can, however, lead to big mistakes. Imagine if a petition collects 500,000 signatures at a cost saving of $1 per signature compared with $2 via other methods. The organization might calculate a return of $500,000 ($1 saved per signature collected). Yet, now imagine the petition doesn\u2019t achieve its goal. This would still be calculated as a $500k saving despite the petition itself being a failure. There is no simple solution to this problem. It does help, however, to be aware of it.<\/p>\n<p>With the full acceptance that calculating the financial value of social benefits may make us feel <em>queasy<\/em>, we have tried to put together a means of estimating the return of a non-profit community.<\/p>\n<table width=\"623\">\n<tbody>\n<tr>\n<td rowspan=\"3\" width=\"184\"><strong>Social Return<\/strong><\/p>\n<p>Improved lives of individual stakeholders<\/td>\n<td width=\"208\"><strong>Capacity Building<\/strong><\/p>\n<p>Improving the ability of stakeholders to handle their environment<\/td>\n<td width=\"231\">More informed members<\/p>\n<p>Social support<\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><strong>Social Impact<\/strong><\/p>\n<p>Influence change on a broader social level<\/td>\n<td width=\"231\">Petitions<\/p>\n<p>Protests<\/p>\n<p>Crowdsourcing knowledge\/revenue<\/td>\n<\/tr>\n<tr>\n<td width=\"208\"><strong>Donations<\/strong><\/p>\n<p>Eliciting donations from community members<\/td>\n<td width=\"231\">Peer to peer fundraising<\/p>\n<p>Social proof<\/p>\n<p>Challenges and milestones<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/article><\/p>\n<p><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-305","post","type-post","status-publish","format-standard","hentry","category-uncategorised"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/posts\/305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/comments?post=305"}],"version-history":[{"count":0,"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/posts\/305\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/media?parent=305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/categories?post=305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.feverbee.com\/roi\/wp-json\/wp\/v2\/tags?post=305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}