Referring back to the Amcor story: “So far, around 800 users are live with the platform – called Amcor Connect internally – and have already
Referring back to the Amcor story: “So far, around 800 users are live with the platform – called Amcor Connect internally – and have already
We presented a genuine client case study to a group of community professionals. The challenge was to diagnose the health of the community. We provided
Patrick writes you don’t need to be a subject expert to run a community for that topic. Patrick is right. Sometimes you don’t need to
As part of our consultancy, we spend a lot of time reviewing a client’s existing plans for a community. There are a variety of things
When you launch a community, you face a chicken and the egg problem. Nobody wants to join a community until there is activity there. However,
A few months ago a potential client confessed they were going with a terrible platform because their CEO was friends with the guy that made
If you’re looking or a few immediately useful actions, here are 50 that might help. 1)Â Â Create an area that caters to newcomers to the
Employers want a community manager that can effectively guide them through the entire process of building and managing a community as quickly, cheaply, reliably, and
We need to proactively challenge community dogma with hard data. Much of what we believe to be true, is a myth. I used to think