Since 2010, we’ve trained many of the world’s top community professionals to build thriving communities for large organisations. We’ve been blown away by the continued
Since 2010, we’ve trained many of the world’s top community professionals to build thriving communities for large organisations. We’ve been blown away by the continued
In the early stages, the community manager typically performs all the tasks in the community management framework. They develop the strategy, invite people to join,
There isn’t a single definitive, validated, model that explains community behaviour. However, the most popular models are coalescing around similar topics. The BJ Fogg model,
'News organizations are increasingly looking for community managers.' Are they? I'm not so sure. If news organizations are looking for people to create a genuine
Like a business, a community needs to generate leads. These are people potentially interested in joining the community. A good community manager both generates leads
If you have gotten value from this free blog over the years, imagine the value you would get from a structured Professional Community Management course.
There are a lot of people that can reactively manage communities, but few who can repeatedly grow and develop them. Few community professionals fully understand
In a recent audience analysis, a client’s target member mentioned they felt overwhelmed by the barrage of e-mails demanding actions from different departments. We persuaded
Our Professional Community Management training course is once again accepting applications. Most community professionals have incredible passion for their work and some useful experience already.