[vc_row][vc_column][vc_column_text]If you’re doing the same community activities as last year, if the work feels easy and repetitive, or if your growth has flatlined, you’re probably
[vc_row][vc_column][vc_column_text]If you’re doing the same community activities as last year, if the work feels easy and repetitive, or if your growth has flatlined, you’re probably
Your day to day work might consist of initiating discussions, replying to discussions, and creating content etc… The desired end result is long-term behavior change.
I forgot the best part of yesterday’s post. You don’t need to wait for your manager to begin breaking down silos. You can do it
Most social groups have a big retention problem. People join, participate, and leave. They use the group solely as a place to get free advice.
When you first begin to manage any online community, your day probably involves posting discussions, replying to posts, creating content, and welcoming new members. That’s
Yammer and Zappos are changing how they work internally. 37 signals did the same a long time ago. Many other organisations are tinkering with their
For decades, sexist, homophobic, and anti-minority behaviour was a sad, inescapable, reality of most online communities. Community pros generally responded to the norms of our
Reading most community job descriptions, you’d be forgiven for thinking the authors weren’t sure exactly who they wanted. Ben warns about hiring an exec from
If you weren’t sure about attending SPRINT Europe on Feb 24 – 25, we hope this will persuade you. Please send it to your boss, colleagues,