Results for sonali nigam

Overall

Community Manager

Strategy

Level 1

Content

Level 1

Technical

Level 3

Business

Specialism

Level 3
Last updated: 7th Jul 2021

Goals for October 2021

sonali nigam hasn't set up any goals yet

Upcoming

Strategy

Engagement

Content

Technical

Business

Strategy
  • Used audience research to identify what members need.
Engagement
  • Recognised great contributions
  • Created community guidelines
  • Organized large-scale community events
  • Answered the majority of questions within 24 hours
Content
  • Created a popular community newsletter
  • Created highly engaged community content
  • Feature best community contributions
Technical
  • Managed relationships with community vendors
  • Resolved most technical issues
  • Resolved major technical challenges
  • Introduced popular new community features
  • Created a community website request for proposal (RFP)
  • Research pros and cons to select community platform
  • Integrated third-party tools with community
Business
  • Created a community-first mentality among senior leaders
  • Scheduled regularly meetings with stakeholders
  • Managed $100k+ community budgets
  • Secured considerable additional resources
  • Developed strong relationships with stakeholders from senior leadership to junior employees
  • Created a custom community dashboard
  • Measured and improved performance of a community team
  • Created career roadmaps for community staff
  • Undertaken a full stakeholder analysis

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