Results for Jason Hill

Overall

Community Strategist

Strategy

Specialism

Level 3

Content

Specialism

Level 4

Technical

Specialism

Level 4

Business

Level 3
Last updated: 5th Jul 2021

Goals for October 2021

Jason Hill hasn't set up any goals yet

Upcoming

Strategy

Engagement

Content

Technical

Business

Strategy
  • Identified and pursue my community's big wins.
  • Used audience research to identify what members need.
  • Benchmarked community against best practices
  • Used engagement data to determine which activities are working
  • Used engagement data to decide future activities.
  • Set up controlled experiments
  • Identified the ROI of community
  • Established a strategic plan
  • Used roadmap to drive all major decisions
  • Created a long-term community roadmap
Engagement
  • Created a strong sense of community
  • Created a gamification system with multiple tracks
  • Answered the majority of questions within 24 hours
  • Improved speed of resolution, % of questions resolved, and quality of responses
  • Created community guidelines
  • Approved guidelines and standards with HR/PR/Legal
  • Implemented a gamification system
  • Managed paid moderation teams
  • Recognised great contributions
  • Started a group for top members to give feedback
Content
  • Created groundbreaking community content (wikis, websites, databases, books etc...)
  • Created a popular community newsletter
  • Improved community website copy
  • Feature best community contributions
  • Persuaded members to create long-form content
  • Designed an automated filter system to highlight best content
  • Built a self-sustaining system for attracting high-quality contributions
  • Created highly engaged community content
  • Created content which drives high search traffic
  • Created a digest of top contributions
Technical
  • Proactively addressed privacy, security, and negate risks
  • Resolved most technical issues
  • Resolved major technical challenges
  • Undertaken a technology risk analysis
  • Develop specifications for custom community improvements
  • Introduced popular new community features
  • Created a technology roadmap in line with current trends
  • Integrated third-party tools with community
  • Managed relationships with community vendors
Business
  • Written job specifications and interviews candidates
  • Measured and improved performance of a community team
  • Recruited great community talent
  • Created career roadmaps for community staff
  • Managed $100k+ community budgets
  • Created community engaged reports
  • Presented community internally
  • Created a community-first mentality among senior leaders

Join FeverBee’s Accelerator and Rapidly Advance Your Community Skills

Click below to start now

Start now

©2021 FeverBee Limited, 1314 New Providence Wharf, London, United Kingdom E14 9PJ FEVERBEE