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How can you keep your members highly engaged in your community? The answer probably isn’t what you think. 90% of the activities we find most
I wrote Build Your Community because I believe a new era of building communities has begun. This new era is defined by five major forces
During Tuesday’s community strategy breakdown, we touched upon a lot of the concepts we teach to students in our Strategic Community Management course. This includes:
Next Tuesday, I’m hosting a free webinar to break down the community strategy process. You’re going to learn what a strategic plan looks like, the
In the past six months, I’ve interviewed dozens of engagement professionals.
Among them are an elite few who came into a new company and steadily gained the resources they needed to build the community they wanted.
Some now have a dozen-strong community team and a seven-figure budget.
Too many community professionals spend their time engaging and participating in their community just enough to keep activity ticking over. This is a tragic waste
The best webinars are focal points for everyone to check they are doing it right. The best webinars are like radio shows for an enthusiastic
On Thursday 29th October (2pm Eastern) Rachel Happe, the founder of the Community Roundtable, and I are hosting a free webinar. We’re going to talk about how we