Month: November 2019

It’s scary to launch a new community. This is especially true when you’ve been working on it for half a year and made a $500k

Some interesting data from this study at LungCancer.net: “In the fall of 2017, a series of 5 weeklong Facebook advertisement campaigns were launched targeting adults

With a few exceptions, most sub-groups within a community fail. There are two primary reasons for this. They don’t have a good, committed, leader to

Consider two questions posted in your community. Question A: “Hi, does anyone know how to get [Widget x] to work with [Widget y]? Any help

Too many communities are launched with features they will never be able to support. The number of features your community deploys should be driven by

Without a strategy, you end up tackling problems piecemeal. What should you measure? Why not ask around and see what others are measuring? What technology

Ever noticed members seem surprised by a change you’ve announced several times already? That’s because they read far less of your content than you imagine.

The wrong way is as a crutch for bad design. An on-site tutorial is not the solution to a complicated design. If it’s too complicated