Joining a community dedicated to quitting smoking will make you slightly more likely to quit smoking than not. But connecting with a small group of
Joining a community dedicated to quitting smoking will make you slightly more likely to quit smoking than not. But connecting with a small group of
What do you do when someone in your community stumbles (professionally or personally)? Do a number of members respond with encouraging words to cheer them
In a mature community, the challenge isn’t getting more questions, but getting better questions. You have to tackle several challenges at once: Mature communities should
The data is pretty clear. You don’t need a huge mass of members to reach a critical mass, you need a relatively small group of
One client’s community has seen a huge increase in responses all because of 1 member. The community manager reached out to 5 members for interviews
Too many professional communities fall into the trap of becoming a place of frustration. Members only visit when something is broken and they want it
I’m constantly astounded by the vast number of brands who invest hundreds of thousands of dollars in a platform and end up offering a subpar
A scientist who doesn’t publish dies in obscurity. Scientists know publishing results is simply part of the job and give it the time it deserves.
Don’t teach newcomers how to use the platform, teach them about the topic. Typically around 70% of your newcomers are new to the topic too.