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Month: December 2016

What You Can Learn From 1500+ Online Communities

What You Can Learn From 1500+ Online Communities

In the past few months, we’ve built up a list of every branded community we can find. We’re up to 1500+ English-speaking communities and growing

Bring A Smidgen Of Data To The Table

Bring A Smidgen Of Data To The Table

We’ve worked with several hundred organizations. Of them, only 1 had full and unrestricted access to every piece of data they needed. The rest had

FeverBee Webinar for Community Professionals – Going For The Big Wins

FeverBee Webinar for Community Professionals - Going For The Big Wins

Too many community professionals spend their time engaging and participating in their community just enough to keep activity ticking over. This is a tragic waste

Gaining Valuable Community Insights From Thread Views

Gaining Valuable Community Insights From Thread Views

This is a screenshot from Apple’s online community. You probably notice two threads attract thousands of reviews while the rest barely muster a few dozen

Matching Community Tactics to Community Goals

Matching Community Tactics to Community Goals

One of the things we share with our Strategic Community Management course participants is the table of tactics. This is a document which aligns 250+

Notice The Difference In Empathy?

Notice The Difference In Empathy?

Take a second to look at the difference in responses between Yahoo and Square below: These first two are from Yahoo help community:   The

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