Month: May 2015

We're still looking for someone to head up our consultancy practice.  You might be interested.  The Role: You will be responsible for helping clients grow their

In 1969, Stanley Milgram performed a neat trick. He had 1 to 15 actors stare up at a window of a high office building while

I remember Mashable as the best site for social media and online community professionals. It had a thriving community, great content, and a clear mission. If

I’m excited about a few upcoming speaking events.  July 13 – 15: MozCon (Seattle, USA). I’ll be speaking to 1400 attendees about an entire way to build an

Last year’s FeverBee SPRINT was the biggest community event of the year. On Nov 11 – 12, we’re back with a new theme; tactical psychology.

First the establishment ignores you, then it hates/mocks you, then it tolerates you, and then you become the establishment. If you find a lot of

If you want someone to join the community, flatter them and explain why you need them in the community. Don’t flatter someone for who they

How much information someone knows about you completely changes the type of answers they give you. This is a big problem in the research stage.