A Quick Review

FeverBee added 4 more staff to the team and doubled our revenue (we’re still hiring). We expanded the scope of how we help community professionals. We

Don’t Send A Lamb Into The Slaughterhouse

Sometimes organizations make a decision the community hates. They raise prices, they cancel services, they add/remove features etc… The community manager is left to incur

Setting Out A Vision

Now is a good iea to outline your vision for the community next year.  Highlight the current community stats. Highlight the areas you think the

What Stops Members From Participating In Your Community?

There are several ways to diagnose this. I like the BJ Fogg model. We’ve mentioned this before. Think of through the motivation/ability/trigger prism. 1) Are

Being Consulted And Knowing You’ve Been Consulted

Most community professionals are good at consulting with community members before making big decisions. They use polls, discussion threads, e-mail newsletters with responses, and other

Building Fun and Supportive Communities Where People Want To Hang Out

The soft stuff matters.  The silly games, the off-topic discussions, the gossiping, the humorous shared stories, the obscure references to in-jokes, and the petty conflicts

GiftWorks

Thanks for listening to my webinar for GiftWorks. If you would like more information, you can download half of my book, Buzzing Communities, for free.

The Identity You Allow Members To Create: The Emerging Issues

Your community allows members to create and augment identities which best help them achieve their goals (positive distinctiveness, money, sex etc…). These identities include profile

What Happens When People Can Interact Online

For the previous two summers, I've attended a 4-week Lithuanian language course in Vilnius.  Last year, it was tough, lonely, and not much fun. This

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