Restraining A Monster

If you don't try to prevent your community from doing something bad, you're morally responsible for the outcome (perhaps legally responsible too). It might be

Review Your Existing Community Plans

As part of our consultancy, we spend a lot of time reviewing a client’s existing plans for a community. There are a variety of things

Join Us And Change How People Build Communities

Let’s try this again, we’re hiring. We’re looking for someone that wants to change how people build communities. The current approach is completely wrong. It

Investing Social Capital

Social capital is the value of the connections between members. This encompasses both the quantity and quality of those connections. Over time, communities build up

What Has a Really Big Impact Upon Levels of Participation?

Big wins are rarely in community development. Gamification has a minimal, short-term, impact (about 5%). Moving and changing platforms has a tiny impact (unless you’re

Unsettling Top Members

You probably have several highly active members. They participate most frequently. They contribute the best content. How do you reward them? You don’t. These aren’t

Building Powerful Peer Groups

You don’t compare your life against George Clooney. He’s not in your peer group. A-List celebrities might, but not you. You measure yourself against those

“But we haven’t changed anything!”

One community manager is receiving criticism for privacy issues in his community (no, not Facebook). Nothing in his community has changed – it’s simply a

Learning Revolution

I had the pleasure of doing a 30 minute interview with the terrific Jeff Cobet of Learning Revolution.  We discuss communities in a learning context,

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