Latest Activity -vs- Latest Discussions

It’s no contest, go with the latest discussions. If you have a decision between which to give most prominence on your platform, always go with

Asset Based Community Development – Let More Members Be Involved

Asset-Based Community Development (ABCD) is a different approach to traditional (offline) community work from Kretzmann, McKnight and co.  Traditionally, a community organizer talks to members.

New Features

Resist the urge to add new features. Live-chats, picture sharing, collaboration areas, member blogs, and video uploading all usually do more harm than good (and

Realistic Targets For Community Development

Lets forget about luck, at least for now.  So forget about the people that visit via search engines, referrals and other channels over which you

Introducing The Map – A Proven Process For Developing Successful Online Communities

Here is a simple map. The Map The map is based upon the online community lifecycle. Over the past few decades the lifecycle has been developed

Practical Tip: Your Community Management Activities Should All Be Linked

Take the community-based elements of the community manager’s role. Growth, discussions, relationships, moderation, events/activities. They’re all linked. You might host an event, create discussions about

Increase Familiarity Between Members

It’s not a simple step to go from a visitor to a participant. It’s a big gulf you need people to repeatedly cross. To get

Why You’re Not Getting Referrals (And What You Can Do About It)

How much of your community growth is driven by referrals (word-of-mouth)? How many members visit from links to discussions shared via members on Facebook, Twitter,

Cultivating Community Advocates

Cultivating brand advocates within a community sounds like a good idea. You get a bunch of people together in a community, increase their loyalty to

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