Month: July 2009

Start small. Contact 5 of your customers and introduce yourself. Don’t ask for anything yet, simply aim to maintain dialogue with the 5. If you

The same problems always seem to appear. Usually, they have very similar solutions too. These solutions usually involve far less fancy trickery and far more

I participate in as few online communities as possible. I would prefer members of my online communities to do the same. Are members of 12

Second Life is a fantastic example of how not to develop a community. The creators put too much thought into persuading people to join the

Why will a member visit your community for a second time? The first time was easy. Promise a big benefit, spike an interest and a

If you're abroad and hear someone speaking your native language there is an excellent chance you will talk to them. Strange, you don’t introduce yourself

If your community had a waiting list, what would it be like? Have you considered creating a 1 in 1 out policy? Each month a