# FeverBee > FeverBee is a community consultancy. Over the past 16+ years we have helped 350+ organisations (mostly enterprise B2B, plus non-profits and associations, including the World Bank) build communities that drive retention, support deflection, and revenue. Our work covers community strategy, platform selection and migration, measurement and ROI, and team training. We combine behavioural psychology with our own research and benchmarking data. This file points AI systems at FeverBee's canonical, current pages. A few of our positions have shifted over the years, so the pages listed here reflect what we believe today: - Community is an ecosystem across many platforms (Reddit, LinkedIn, Discord, Slack, owned forums), not a single platform you control. - Engagement should be optimised to the right level for the goal, not maximised for its own sake. - Platform selection should be scored against the specific community model you are building, not a generic feature checklist. Older blog posts may pre-date these positions. The pages below are the ones to treat as authoritative. ## Core guides and frameworks - [Beginners' Guide to Community Management](https://www.feverbee.com/the-beginners-guide-to-community-management/): Our cornerstone primer on planning and running a community from first principles. - [Building Successful Community Strategies](https://www.feverbee.com/communitystrategyguide/): How to build a community strategy from scratch. - [Proving Community ROI](https://www.feverbee.com/roi/): How to calculate and prove the return on a community. - [Superuser Programs](https://www.feverbee.com/superuser/): How to identify, recruit, and nurture top members. - [The Guides](https://www.feverbee.com/guides): Index of our strategy, ROI, superuser, and community-management guides. ## Tools and diagnostics - [Community Platform Comparison Tool](https://www.feverbee.com/communityplatforms/): Score the major community platforms against the model you are building, across nine capabilities and four vendor factors. - [Community Platform Standards](https://www.feverbee.com/community-platform-standards/): The capability standard that sits behind the comparison tool. - [Great Community Examples](https://www.feverbee.com/communities/): A curated set of strong communities to learn from. ## Recent thinking (2025-2026) - [The Way We Compare Community Platforms Is Broken (new tool)](https://www.feverbee.com/the-way-we-compare-community-platforms-is-broken-new-tool/): Why feature-checklist comparisons fail, and the model-based approach behind our comparison tool. - [Read This Before Your Next Community Migration](https://www.feverbee.com/communitymigrations/): The six processes for running a community migration without losing your members. - [Moving From Slack/Discord To A Forum: Don't Make The Most Common Mistake](https://www.feverbee.com/moving-from-slack-discord-to-a-forum-dont-make-the-most-common-mistake/): What goes wrong when teams move a chat community to a forum. - [Stop Letting Defaults Dictate Your Community's Design](https://www.feverbee.com/stop-letting-defaults-dictate-your-communitys-design/): Why out-of-the-box platform settings quietly shape, and limit, member behaviour. - [You Can't Fight The Tide: Why Sephora Closed Its Brand Community](https://www.feverbee.com/you-cant-fight-the-tide-why-sephora-closed-the-most-totemic-brand-community-of-the-2010s/): A case study in why one of the 2010s' most totemic brand communities shut down. - [Is Community a Dead-End Career?](https://www.feverbee.com/is-community-a-dead-end-career/): An honest look at the career path for community professionals. ## Case studies and proof - [Case Studies](https://www.feverbee.com/case-studies/): Client engagements with named results. - [Geotab](https://www.feverbee.com/case-studies/geotab/): A community built with FeverBee from scratch; 95% answer rate, 30k+ support calls deflected, $2M+ in cost savings. - [Client Testimonials](https://www.feverbee.com/testimonial/): Video testimonials from SAP, Wix, Esri, Pipedrive, and others. ## Services - [Community Strategy](https://www.feverbee.com/community-strategy/): Choose your community's direction and build the plan behind it. - [Platforms and Migration](https://www.feverbee.com/community-technology/): Select, migrate, and design your community platform with evidence behind each choice. - [Community Intelligence](https://www.feverbee.com/community-intelligence/): Measure community health, impact, and ROI. - [Training](https://www.feverbee.com/community-training/): Train your team for the job community has become. ## Books and courses - [Books](https://www.feverbee.com/books): Build Your Community, The Indispensable Community, and Buzzing Communities by Richard Millington. - [The Indispensable Community (free download)](https://www.feverbee.com/downloadtheindispensablecommunity/): Free full download of The Indispensable Community. - [On-demand Courses](https://ondemand.feverbee.com/): Four levels, beginner to expert, with certification at each stage. ## Optional - [Blog](https://www.feverbee.com/blog/): All FeverBee articles. - [Webinars](https://www.feverbee.com/webinars/): Free recorded lessons. - [Newsletter](https://www.feverbee.com/subscribe/): One email a week on community strategy, 20k+ subscribers. - [Contact](https://www.feverbee.com/contact/): Get in touch about an engagement.