Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard's clients have included the United Nations, The Global Fund, Novartis, Oracle, OECD, BAE Systems, AMD and several youth & entertainment brands. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com T :+44 (0)20 7792 2469

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Comments

Tommy T

I'm in the 1/3rd. I started my community as a hobby.

However, I've fallen inlove with the role and take it very seriously, soaking in as much knowledge and community building/management blogs as I can.

Bought Martin's CB Pack, ordering your Buzzing Communities & Patrick's managing online forums.

I watched your webinar and downloaded half of your buzzing communities to have a little sneak peak and wow, pure excellent Richard!

I knew community management went a lot deeper than most people realize, but I didn't realize just how deep 'til I read excerpts from your book.

It's half 8 in the morning now and I'm still awake from when I e-mailed you yesterday, stayed up all night implementing changes needed based on your book.

Particularly regarding moving content 'above the fold', stripping down the community features and installing a couple of plugins in my back panel to collect data and creating a couple of surveys.

It's 'only a hobby' for now, sure, but once I'm out of the inception phase monetization will come into place, it's already almost a 24/7 job.

So yes in summary I agree. It should be taken very seriously, I particularly support your notion that community managers should be more pro-active, not just reactive. Must.. collect.. analyze.. data!

Great post Richard, thanks.

Jacko

Yeah Richard,

Sometimes, it's funny how closely it resembles the life a substitute teacher in 5th grade.

Imagine if there was a "time-out" built into the software for some folks, it's crazy sheesh.


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