Community Training

About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Novartis, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com
    T:+44 (0)7763 831931

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Comments

Tommy T

I'm in the 1/3rd. I started my community as a hobby.

However, I've fallen inlove with the role and take it very seriously, soaking in as much knowledge and community building/management blogs as I can.

Bought Martin's CB Pack, ordering your Buzzing Communities & Patrick's managing online forums.

I watched your webinar and downloaded half of your buzzing communities to have a little sneak peak and wow, pure excellent Richard!

I knew community management went a lot deeper than most people realize, but I didn't realize just how deep 'til I read excerpts from your book.

It's half 8 in the morning now and I'm still awake from when I e-mailed you yesterday, stayed up all night implementing changes needed based on your book.

Particularly regarding moving content 'above the fold', stripping down the community features and installing a couple of plugins in my back panel to collect data and creating a couple of surveys.

It's 'only a hobby' for now, sure, but once I'm out of the inception phase monetization will come into place, it's already almost a 24/7 job.

So yes in summary I agree. It should be taken very seriously, I particularly support your notion that community managers should be more pro-active, not just reactive. Must.. collect.. analyze.. data!

Great post Richard, thanks.

Jacko

Yeah Richard,

Sometimes, it's funny how closely it resembles the life a substitute teacher in 5th grade.

Imagine if there was a "time-out" built into the software for some folks, it's crazy sheesh.


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